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PRO Client Freezes on magicarp first loading screen, android

Zombieninja975
in Resolved General Support

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I had the game on the same phone like half a year ago, Ive tried uninstalling and reinstalling multiple times, game freezes on startup and the most I can do is rotate my screen which causes it to go to a black screen instead of magicarp loading screen

I had the game on the same phone like half a year ago, Ive tried uninstalling and reinstalling multiple times, game freezes on startup and the most I can do is rotate my screen which causes it to go to a black screen instead of magicarp loading screen

Hello,

 

I am sorry for the caused inconvenience.

Could you please tell me what android device you are using and the OS (version) of it?

 

Looking forward to hear from you.

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

Galaxy note S2, android version 4.4.2

Could you please take a screenshot of the issues you are experiencing? So I can have a better understanding of what happens.

Looking forward to hear from you.

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

  • Author

It wont load past this image shown at the beginning of the app, then goes to a black screen

Screenshot_2020-05-27-12-31-33.thumb.png.1643182e5d7d889f04f15006c3396c6b.png

Screenshot_2020-05-27-12-31-41.thumb.png.46fd66f932473c47f961479076c132af.png
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