Derierri Posted June 11, 2020 Share Posted June 11, 2020 Hello, I need help with the rerolling. Recently, i reroll my thundurus with a ticket and it did succeed in rerolling the iv. But after that, the iv change to the start and the reroll iv didn't get applied but the ticket is consume. Any staff members could solve this issues, please help. Thanks Link to comment Share on other sites More sharing options...
Happymango Posted June 11, 2020 Share Posted June 11, 2020 Hello, I need help with the rerolling. Recently, i reroll my thundurus with a ticket and it did succeed in rerolling the iv. But after that, the iv change to the start and the reroll iv didn't get applied but the ticket is consume. Any staff members could solve this issues, please help. Thanks Hi, @Derierri. I'm sorry for the inconvenience. But, in order to apply the changed IVs on your legendary, you have to click yes when the NPC asks you "Will you apply the changed IVs on your pokemon?". If not, it will turn back into the normal IVs. This system was implemented to lower the burden of players when it comes to changing their legendary's IVs. As this is not a bug, we won't be able to refund you in any way, as this would be unfair for all other players. I hope you understand. Have a nice day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Derierri Posted June 11, 2020 Author Share Posted June 11, 2020 Hello, Thanks for the reply, I did press yes to apply the changes, because i did see changes in the preview section. Although, if i press no, will the iv reroll ticket be consume? because i lost the IV reroll ticket. thanks Link to comment Share on other sites More sharing options...
Happymango Posted June 11, 2020 Share Posted June 11, 2020 Hello, Thanks for the reply, I did press yes to apply the changes, because i did see changes in the preview section. Although, if i press no, will the iv reroll ticket be consume? because i lost the IV reroll ticket. thanks Unfortunately, even though you press no, the IV reroll ticket would be consumed :( I'm really sorry for your loss. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Derierri Posted June 11, 2020 Author Share Posted June 11, 2020 I see. Thanks for the clarification. Link to comment Share on other sites More sharing options...
Happymango Posted June 11, 2020 Share Posted June 11, 2020 I see. Thanks for the clarification. Thank you for understanding. As your problem being fully answered, I'll now be closing the thread. I wish you good luck on your journey inside the game :) General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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