Happymango Posted June 24, 2020 Share Posted June 24, 2020 Yeah but on my cellphone, still not working on my PC. Can you explain to me what the problem is more precisely if possible? Like what dialogue pops up when you try to login or you can log into the server but only blackscreen appears. I'll be waiting for your reply. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Richardzk7 Posted June 24, 2020 Author Share Posted June 24, 2020 Can you explain to me what the problem is more precisely if possible? Like what dialogue pops up when you try to login or you can log into the server but only blackscreen appears. I'll be waiting for your reply. Every time I try to log in, says that couldn't connect to the server both silver and gold. Link to comment Share on other sites More sharing options...
Titaniaplayz Posted June 24, 2020 Share Posted June 24, 2020 Hey , Do you have active internet connection? hello @HappyMango I tried to solve it but I can't thanks for coming here @@@ YouTube Instagram Link to comment Share on other sites More sharing options...
Richardzk7 Posted June 24, 2020 Author Share Posted June 24, 2020 Can you explain to me what the problem is more precisely if possible? Like what dialogue pops up when you try to login or you can log into the server but only blackscreen appears. I'll be waiting for your reply. Also tried using a VPN but it got stuck at signing in. Link to comment Share on other sites More sharing options...
Happymango Posted June 24, 2020 Share Posted June 24, 2020 Every time I try to log in, says that couldn't connect to the server both silver and gold. 1. Is your game client up-to-date? 2. Try logging into the game after deleting every PRO-related files in your computer (after deleting the files flush the bin) and re-downloading the client. Try these and tell me if you can log into the game or not. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Happymango Posted June 24, 2020 Share Posted June 24, 2020 Note that you can download the latest client here. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Richardzk7 Posted June 24, 2020 Author Share Posted June 24, 2020 1. Is your game client up-to-date? 2. Try logging into the game after deleting every PRO-related files in your computer (after deleting the files flush the bin) and re-downloading the client. Try these and tell me if you can log into the game or not. Will do, but now is late at night, almost midnight. I'll do it tomorrow. Thanks for your help, both of you. Link to comment Share on other sites More sharing options...
Richardzk7 Posted June 24, 2020 Author Share Posted June 24, 2020 1. Is your game client up-to-date? 2. Try logging into the game after deleting every PRO-related files in your computer (after deleting the files flush the bin) and re-downloading the client. Try these and tell me if you can log into the game or not. Hey, now it's working. I downloaded the newer version with the link you gave me. Thanks a lot for your help. Bye. Link to comment Share on other sites More sharing options...
Happymango Posted June 25, 2020 Share Posted June 25, 2020 Hey, now it's working. I downloaded the newer version with the link you gave me. Thanks a lot for your help. Bye. I'm glad that your problems have been solved :) I'll now be closing the thread. Have a nice day. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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