Jump to content

Recommended Posts

Hi, 

 

I got a problem since more than 1 month now. My character, others players ans NPCs are all invisible. I already tired to delete the software and redownload several times but it never worked. My name in the game is Benwarrior. Someone can help me fixing this bug please ? ty

Hello @NoLimitCharles, @Aaditya007 and @FrenchUncleBen

 

Could you tell me what iOS system you use? and if it's possible to update it? 

Also is anything else effected? or just your character?

 

Looking forward to hear from you. 

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

18 hours ago, NoLimitCharles said:

I am using OS X El Captain Version 10.11.6

I can update it but it takes 8 hours to finish.

I played the game finding shadows to find the NPC's and Pokemon.

Hello, 

 

The current client is optimized for the newer version OS that came out and El Capitan doesn't belong in that list, since it was released a while ago. 

Updating your OS should solve the issue in this case. 

 

Kind regards, Contrary 

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

  • 3 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...