Akiraxyz Posted October 6, 2020 Share Posted October 6, 2020 (edited) Hi, while I was speaking to Mayor Gorge, who gave me the option to pick either "Vampire Clothes" or "Houndoom Mount". I was just about to pick Houndoom Mount when the game crashed. When I re-logged into my account, I discovered that I neither had the mount, nor the clothes. Talking to Mayor Gorge does not resolve the issue either. He simply speaks about gathering Phantump. I would appreciate any kind of help or advice regarding this matter. EDIT: Further research on the matter also shows that I did not receive any event points from Mayor Gorge as well. My in-game ID = Akiraxyz Edited October 6, 2020 by AkiraXYZ Link to comment Share on other sites More sharing options...
Akiraxyz Posted October 8, 2020 Author Share Posted October 8, 2020 Is it possible for at least the mount to be sent or coded into my account? Link to comment Share on other sites More sharing options...
Akiraxyz Posted October 13, 2020 Author Share Posted October 13, 2020 bump Link to comment Share on other sites More sharing options...
Happymango Posted October 14, 2020 Share Posted October 14, 2020 7 hours ago, AkiraXYZ said: bump Hi, @AkiraXYZ I'm sorry for the inconvenience. I have informed the corresponding Staff Team to look into your issue, In the meantime, please be patient. I'll let you know asap when I receive an answer. Have a nice day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Administrator Alcedo Posted October 14, 2020 Administrator Share Posted October 14, 2020 Hello, you should now be able to go to Gorges House and claim your reward there. kind regards Link to comment Share on other sites More sharing options...
Akiraxyz Posted October 14, 2020 Author Share Posted October 14, 2020 My issue has been resolved. Thank you very much, @HappyMango and @AICedo! Link to comment Share on other sites More sharing options...
Happymango Posted October 15, 2020 Share Posted October 15, 2020 6 hours ago, AkiraXYZ said: My issue has been resolved. Thank you very much, @HappyMango and @AICedo! I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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