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Did not receive Halloween Event reward.


Akiraxyz

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Hi, while I was speaking to Mayor Gorge, who gave me the option to pick either "Vampire Clothes" or "Houndoom Mount". 

I was just about to pick Houndoom Mount when the game crashed. When I re-logged into my account, I discovered that I neither had the mount, nor the clothes.

Talking to Mayor Gorge does not resolve the issue either. He simply speaks about gathering Phantump.

I would appreciate any kind of help or advice regarding this matter. 

 

EDIT: Further research on the matter also shows that I did not receive any event points from Mayor Gorge as well.  

 

My in-game ID = Akiraxyz

 

Edited by AkiraXYZ
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7 hours ago, AkiraXYZ said:

bump

 

Hi, @AkiraXYZ

 

I'm sorry for the inconvenience.

I have informed the corresponding Staff Team to look into your issue,

In the meantime, please be patient.

I'll let you know asap when I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

 

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Please do not contact staff members for private support

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6 hours ago, AkiraXYZ said:

My issue has been resolved. 

Thank you very much, @HappyMango and @AICedo! 

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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