Hi, while I was speaking to Mayor Gorge, who gave me the option to pick either "Vampire Clothes" or "Houndoom Mount". 

I was just about to pick Houndoom Mount when the game crashed. When I re-logged into my account, I discovered that I neither had the mount, nor the clothes.

Talking to Mayor Gorge does not resolve the issue either. He simply speaks about gathering Phantump.

I would appreciate any kind of help or advice regarding this matter. 

 

EDIT: Further research on the matter also shows that I did not receive any event points from Mayor Gorge as well.  

 

My in-game ID = Akiraxyz

 

Edited October 6, 20205 yr by AkiraXYZ

Is it possible for at least the mount to be sent or coded into my account?

bump

7 hours ago, AkiraXYZ said:

bump

 

Hi, @AkiraXYZ

 

I'm sorry for the inconvenience.

I have informed the corresponding Staff Team to look into your issue,

In the meantime, please be patient.

I'll let you know asap when I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

Hello,

 

you should now be able to go to Gorges House and claim your reward there.

 

kind regards

My issue has been resolved. 

Thank you very much, @HappyMango and @AICedo! 

6 hours ago, AkiraXYZ said:

My issue has been resolved. 

Thank you very much, @HappyMango and @AICedo! 

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.