Bug of the four spirits (In the case in the whole quest)

[Byuvyen]

 

Hi good night! All right? So, I am not able to complete the quest, I did it well in the past, but I didn’t get to complete the quest, I’m trying to complete the quest now, but this bug, I can’t get past a stage where I have to find four ghosts, I did all the correct procedures, I saw some videos of content generators about the game, I followed everything they were doing and it didn’t work, I got help from my guild and I couldn’t, I saw posts on the forum and nothing, I need help , I want to do the quest and complete the event, help me!