Mrspectral Posted October 22, 2020 Share Posted October 22, 2020 my game is crashing when starts, and appears a unity message. Link to comment Share on other sites More sharing options...
Happymango Posted October 23, 2020 Share Posted October 23, 2020 9 hours ago, MrSpectral said: my game is crashing when starts, and appears a unity message. Hi, @MrSpectral Can you tell me your OS that you are using? I'll be waiting for your reply. Have a nice day, Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Mrspectral Posted October 23, 2020 Author Share Posted October 23, 2020 (edited) w10 32 bits Edited October 23, 2020 by MrSpectral Link to comment Share on other sites More sharing options...
Happymango Posted October 23, 2020 Share Posted October 23, 2020 11 hours ago, MrSpectral said: w10 32 bits Can you try the following procedure and tell me if the solution works? 1. Create a shortcut to the PRO exe and name it what ever you wish. 2. Right click your shortcut and goto properties, when you get there you will find a textbox that says "Target" and then the location of the PRO exe you created a shortcut for. What you will want to do is after the end of it, type -force-d3d11 or -force-opengl or -force-glcore. Add a space between .exe and -force 3. Hit Apply, and then run the shortcut you created. PRO will now run using directX 11 and should no longer crash due to buggy windows 10 and drivers. I'll be waiting for your reply. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Mrspectral Posted October 24, 2020 Author Share Posted October 24, 2020 (edited) did the procedures and still crash Edited October 24, 2020 by MrSpectral Link to comment Share on other sites More sharing options...
Pixco Posted October 24, 2020 Share Posted October 24, 2020 i to Firma con problemas: Nombre del evento de problema: APPCRASH Nombre de la aplicación: PROClient.exe Versión de la aplicación: 2020.1.7.20476 Marca de tiempo de la aplicación: 5f6b13d0 Nombre del módulo con errores: UnityPlayer.dll Versión del módulo con errores: 2020.1.7.20476 Marca de tiempo del módulo con errores: 5f6b153d Código de excepción: c0000094 Desplazamiento de excepción: 0049147e Versión del sistema operativo: 6.1.7601.2.1.0.256.48 Id. de configuración regional: 3082 Información adicional 1: 0a9e Información adicional 2: 0a9e372d3b4ad19135b953a78882e789 Información adicional 3: 0a9e Información adicional 4: 0a9e372d3b4ad19135b953a78882e789 Lea nuestra declaración de privacidad en línea: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c0a Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión: C:\Windows\system32\es-ES\erofflps.txt W7 x32 Link to comment Share on other sites More sharing options...
Happymango Posted October 25, 2020 Share Posted October 25, 2020 9 hours ago, MrSpectral said: did the procedures and still crash Can you try the following procedure? 1. Delete PRO and all PRO related files 2. Flush the trashbin 3. Re-download the game at this link First check if it crashes or not. If it crashes, please try the additional procedure and check once more - Update your Display/Graphical Drivers - Update your Windows Version - Add an exception for the client in your Firewall and Antivirus - Clear out your Physical Memory or Ram to free up space I'll be waiting for your reply. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Mrspectral Posted October 25, 2020 Author Share Posted October 25, 2020 still crash :// Link to comment Share on other sites More sharing options...
Mrspectral Posted October 26, 2020 Author Share Posted October 26, 2020 help me plzz Link to comment Share on other sites More sharing options...
Happymango Posted October 27, 2020 Share Posted October 27, 2020 3 hours ago, MrSpectral said: help me plzz I think your hardware is old, which is not supported by Unity I don't think we can help you on this case further. I'm really sorry. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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