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start the game in a new account, ask to create my character, and start the game normally, but the character is not the way I created it, and when I log out, it starts all over again, asking to create my character again and so on

 

Edited by Yooryy

Greetings, @Yooryy 

I apologise for the inconvenience. 

 

The bug should be fixed now. If you please could, delete all your PRO related files and redownload the client. Your issue should be solved now.

 

If you have any other questions, please let us know!

Kind regards,

 

Kvar

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