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Bought 25% xp boost bug


Pouckyie

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Hi ! Just bought some coins to get the 25% exp boost, got it,  but I had a mini roll back (or something like this), my exp boost has gone and so my coins :x 
Could someone help me to get it back ? 
I tried deco/reco , bought anorther but it does not show on the screen.
Sorry english is not my mother language

bug exp coins.png

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Hey there @Pouckyie

 

My apologies for the inconvenience. I've checked your inventory and it looks like you have 2 exp boost in your bag. Could those be the ones you are looking for ? When buying an items that have a certain duration such as an exp boost or a membership medallion you'll need to activate them through your bag, simply by clicking the item. 

 

Let me know if that answered your concerns. As a side note if you feel like you can express a situation better by using your mother language feel free to do so! 

Have a splendid day! 

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22 hours ago, Pouckyie said:

Ooooook, I'm so stupid ... Sorry and thank you for your answer T.T 

 

Glad to see that the issue is resolved! Don't hesitate to make a new thread if you have any other issue. 

Locked as resolved.

Have a nice day! 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

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