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Alolan ninetales bug


Lunar1a

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Hi id like to rwport that alolan ninetales im the coin shop the miunt is not obtainable i bougth 2x and i didint recieve one myncoins was deducted but the mount didint appeared  in my bag pls fix this atleast give me back my 160coins because i knly bougth it 2x because at first i tougth i didint successfuly bougth one but now im pretty surr i bougth 2 since i calculated the things i bougth my cc was at 390 i bougth valentine lapras mount valenteine halo thingy and thats all so pls give me back my coins

Screenshot_2021-02-15-08-48-01-83.jpg

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Hello @Gu1nevere,

 

I'm sorry for the inconvenience. The Ninetales-Alolan mount currently has a wrong designation, as shown: Screenshot_1.png.2e8ef104df057054f8a4b8a4aa5fd954.png

Despite not displaying how many you own, it's just visual. You should own 2. This will be fixed in the next client update.

Do you wish to be refunded on one of them?

 

Thank you for reporting and have a nice day!

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  • Administrator

Hello there, as communicated in game one of the two Ninetales mount has been refunded and 80 coins given back.

 

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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