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Can't launch app on Macbook Pro (2009)

Trillwave
in Resolved General Support

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PRO Username: trillwave

Do you have active membership?: No

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

Downloaded the zip file, unzipped, tried to launch.

 

What have you already tried to solve the problem?

Redownload, unzip, try to launch

 

Description and Message

After downloading and extracting, I am unable to launch the client on a Macbook Pro. Simply says 'The application "PROMac94_1" can't be opened.'

  • Author

Unless the link for the Mac client is outdated, or incorrect, I don't think so.

I dont know how to help You..

 

Client for Mac may be outdatet or there is some kind of issue but Im not sure. Sorry

Are you making sure that Files and the .exe are located in the same place? Same folder, etc? That may be your problem.

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  • Author

The application hasn't had the opportunity to download the additional files, it hasnt't gotten that far yet. The .dmg from the zip file simply won't launch.

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