Abdussayeb007 Posted March 18, 2021 Share Posted March 18, 2021 Hello, My in-game name is Abdussayeb007 and I play on Gold Server. I went to bug catching today and after I won the NPC gave me another Heracronite although I already had one. It was on my Heracross which was in my pc box. I do hope you can remove the Heracronite which I found as a bug. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 18, 2021 Administrator Share Posted March 18, 2021 1 hour ago, Abdussayeb007 said: Hello, My in-game name is Abdussayeb007 and I play on Gold Server. I went to bug catching today and after I won the NPC gave me another Heracronite although I already had one. It was on my Heracross which was in my pc box. I do hope you can remove the Heracronite which I found as a bug. Hello there @Abdussayeb007 I am sorry for the inconvenience experienced. i have proceeded and removed you 1x Heracronite and added you 1x Beedrillite, can you please check it and let me know if you have any other question? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Abdussayeb007 Posted March 18, 2021 Author Share Posted March 18, 2021 29 minutes ago, Shinohara said: Hello there @Abdussayeb007 I am sorry for the inconvenience experienced. i have proceeded and removed you 1x Heracronite and added you 1x Beedrillite, can you please check it and let me know if you have any other question? Looking forward to your reply, have a wonderful day ! Well I already have both Beedrillite and Heracronite so now I have 2 Beedrillite, Can you please remove one? The Beedrillite is on my Beedrill so I don't need the one you added. Link to comment Share on other sites More sharing options...
Abdussayeb007 Posted March 20, 2021 Author Share Posted March 20, 2021 (edited) @ShinoharaCould you please reply to my post? It's the above one which I wrote after your reply. Edited March 20, 2021 by Abdussayeb007 Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 20, 2021 Administrator Share Posted March 20, 2021 4 hours ago, Abdussayeb007 said: @ShinoharaCould you please reply to my post? It's the above one which I wrote after your reply. Ehi there, it looks like there was a misunderstanding with the staff member who communicated me your request. I have proceeded and removed you one Beedrillite, have a wonderful day and thanks for your communication about the issue. - Keita Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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