Boss cooldown because of crash

[Csabiii]

Hey. I was fighting The Pumpkin King, which is one of the easier bosses, I was on the last one when the server started acting up, there was no rollback so I got the 12 day cooldown. There aren't a lot of bosses i can beat as of now, so this really matters to me, I would appreciate if the cooldown was lifted. I also won 2 times before this, so this would've been the 3rd win. In game name is Jack69.

Edited April 15, 2021 by Csabiii
My forum name and in game name aren't the same

[Csabiii]

Just now, Csabiii said:

Hey. I was fighting The Pumpkin King, which is one of the easier bosses, I was on the last one when the server started acting up, there was no rollback so I got the 12 day cooldown. There aren't a lot of bosses i can beat as of now, so this really matters to me, I would appreciate if the cooldown was lifted. I also won 2 times before this, so this would've been the 3rd win.

 

Edited April 15, 2021 by Csabiii

[Radovid10]

Happend to me to.

Thought the Server knows when he crash and we can just rebattle.

[Midsommar]

Hi there @Csabiii & @Radovid10 Apologies for the inconvenience and the delay.

 

17 hours ago, Radovid10 said:

Happend to me to.

Thought the Server knows when he crash and we can just rebattle.

Just to make it clearer, both of your disconnections were most likely proxy related and it is currently impossible to identify those with bosses. The usual crashes would have given your cooldown back. 

 

Unfortunately we cannot restore the cooldown of your boss, doing so would be unfair to users who have seen their past requests for a similar issue being denied. Furthermore, it was stated multiple times that the server is having some issues and could cause losses in crashes, doing bosses at the moment is at your own risk. Even though this might not be the answer you expected, please try to understand.