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My ROSE (face cosmetic item) Disappear Since 15 February

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Server: SILVER

 

image.png.99abcc6763e23bf6996452b6c70185c5.png

My Rose (face cosmetic item) disappear since you split Hat and Face item on 15 February 2021 (5 Month Ago) 😞

 

before:

image.png.5cdbf21960a5ebf0d9c16a31e200f5f2.png

 

after:

image.png.b8b36332088d6ce26bc1a9423a0b5e9f.png

 

I already report on Discord at 15 Feb, and Walross says:

image.png.01cda7185c49ab63e8bb48ce0814d404.png

image.png.8f3bac0580326efb7dd4619cb88b0e7a.png

 

Until now it is still missing and there is no clarity, help.

Hey 

 

I see that you already have a rose in your inventory on Gold Server, was it bought off the store?

20210420_054932.gif

  • Author
21 minutes ago, Jhizen said:

Hey 

 

I see that you already have a rose in your inventory on Gold Server, was it bought off the store?

image.png.8aad65946c021c384f791ab35e26b766.png

thanks, my Rose are back on Gold server, but now im in Silver (tranfers like 2 month ago).

can you move my Rose to Silver?

Edited by Skuukzky

Yeah I will move it, I think there was a confusion because you moved servers twice that period so I had added the tophat on silver and rose on gold. Sorry for the inconvenience. Should be fixed now, can you confirm it please?

20210420_054932.gif

  • Author
4 minutes ago, Jhizen said:

Yeah I will move it, I think there was a confusion because you moved servers twice that period so I had added the tophat on silver and rose on gold. Sorry for the inconvenience. Should be fixed now, can you confirm it please?

image.png.0f7a46554832eb7515f5785024506104.png

yes, my rose on silver right now, thanks.

  • Jhizen locked this topic
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