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New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Open Trade Zone

Can't play

Cooky97
in Resolved General Support

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PRO Username: Cooky97

Do you have active membership?: No

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

Tried repeatedly quitting and restarting the app with no success

 

Description and Message

PRO Username: Cooky97

Do you have active membership?: No

Your knowledge about PRO: Basic Knowledge

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

Tried repeatedly quitting and restarting the app with no success

 

Description and Message

I can load the app and when I'm at the main menu I can attempt to login but when I click login, the text comes up underneath saying 'establishing connection' (if I remember correctly) and then 'logging in' but nothing happens, the text just fades and I'm left at the home screen.

This problem occurs if the server is full and the queues aswell, you'll have to try again and again. Just wait a few seconds/minutes after that you can press log in again. If nothing happens than keep waiting and rechecking by clicking on log in.

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All credit to Jaszie for creating the signature.

 

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper

Forum. Unsolicited messages will be trashed. Thanks.

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