My Reroll tickets disappeared pls help

[Tameplane849]

I had completed 2 bidoof wq and also had gotten the rewards and I was going to use my reroll tickets right now but it disappeared so I wanna know whether it is a glitch or the time ran out

Edited July 25, 2021 by tameplane849
I didn't know how to write about my topic so I wrote it in the title and the the content

[Malamagmar]

Hello Tameplane849,
 

First of all I apologize for any inconvenience you may have experienced and I thank you for writing to us. I would like to know, were the reroll tickets you are referring to the one-iv locked reroll tickets or just regular ones? Secondly, did you try to use them on a Psychic Marina or on the Lord Bidoof? Look forward to your response!

 

Edited July 25, 2021 by Malamagmar

[Tameplane849]

One IV locked reroll tickets and I did not use it on lord bidoof or any psychic marina , if possible pls do something quick

[Malamagmar]

The one-IV locked reroll tickets will not appear in your bag, but if you talk to Lord Bidoof again, he should tell you how many you have and allow you to use them. Hope this helps! If you talk to him and he doesn't tell you that you have them feel free to message again with photos of what he says.

[Tameplane849]

then what about the normal one they were in my bag also I didn't know the difference b/w one IV locked and normal that's why I didn't tell , the normal ones were not in the bags when I lasted I talked to Psychic it was in my bag , I didn't use it and when I log out and came back it was gone

Edited July 25, 2021 by tameplane849
I had written a wrong word

[Tameplane849]

I just checked my one locked ivs are also not showing , I haven't used it on my any legendary but itts still gone 

[Malamagmar]

Hi Tame,

 

Have you by chance swapped servers since receiving your blessing? Looking forward to your response.

[Tameplane849]

no

[Tameplane849]

I have not swapped the servers

[Malamagmar]

Hello Tame,

 

After looking into your situation, it was determined that your one-IV rerolls were both received and used. I apologize for any confusion or inconvenience you may have experienced

 

Best wishes!