already have made new account with same name but now i cant connect to server

WTFF!!!! i just got a growlityhe from the veridian maze logged out coz i got stuck now when i went back in its gone -.-

WTFF!!!! i just got a growlityhe from the veridian maze logged out coz i got stuck now when i went back in its gone -.-

 

You did pm me, so no need to spam everywhere.

Thanos, I did what you said (made a new account with the same name) and when I did that and logged in I lost my (given) membership and my just bought mount(bought it during the live beta but before the server crash). Can you or someone help me restore my progress, membership, and my mount?

Thanos, I did what you said (made a new account with the same name) and when I did that and logged in I lost my (given) membership and my just bought mount(bought it during the live beta but before the server crash). Can you or someone help me restore my progress, membership, and my mount?

 

I can't help with your progress, but I can help with your membership and Mount. Did you purchase membership or was it the given one and which mount was it and the transaction ID of the payment (for the mount).

That is totally fine. I sent a message with the picture of the transaction ID/proof of payment but i will give it to you here just in case. Transaction ID: 7H9471776H639573G

 

Thanks again.

Oh and no I did not buy the membership, I got it for free due to being online in before release but lost it due to server crash.

OK no worries, Shane will handle it.

OK no worries, Shane will handle it.

 

Sorry to bother you but after the server was "locked" like 30 mins ago and then unlocked it did the same thing again, "invalid user/password" ,should I create a new account with same name again or leave it alone for Shane to handle?

Create a new account with same username and Shane will make sure you get the ms and mount :)