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Gengarite quest hard mode bug


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So, the problem here is the quest is bugged. Here's the story.

I actually completed the normal mode last year, and this halloween I decided to try again the hard mode. Unfortunately, after I lost my first attempt, the quest bugged and I was told by the game to contact the staff. I got this text before I entered the 2nd portal (the portal to battle zone). I ignored it, and thought that it was something small. I kept on going and picked up the 4 pokemons in that battlefield, and start playing the quest game, to find out that it does not work (the message to report appeared again). Alright then, I then just surrendered, thinking that it was just a small bug. Now my team has those 4 pokemons, replacing my actual pokemons in my team. After I checked the PC, my pokemons are there, so I was relieved that 4 of my pokemons didn't just disappear. 

So, in conclusion, the quest is bugged, I can't play it, and I got 4 quest pokemons as a bonus. (Look at OT) Thanks!1978528580_Screenshot(547).png.bb09d2b1ded75435ff168a296cec940d.png271105306_Screenshot(548).png.beb5c66cd24ee1051bf394def6b9b8aa.png1515999902_Screenshot(550).png.f6a252c39d2f0d92599802ca3482b1b5.png873228368_Screenshot(549).png.003f0290a46623191eb54898e5b72ae8.png

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