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I have a bug where my game got disconnected while trying to claim my free vampire clothes/houndoom mount during the halloween quest. When I logged back in it took me straight to the pokemon centre without giving me either. Is there any way for me to claim the free houndoom mount again or is it gone forever?

My username is: Maitland1

Server: Gold

Edited by Ma1tland

Same problem for me. I was on the part of choosing the quest reward between the Vampire Clothes and the Houndoom Mount from the Halloween Majors. Right before i got to choose the mount, my game lost connection and i was teleported to the PC. Back at the majors, Vlad and Camelia are gone and i can't choose anything, while the quest seems to be finished, without giving me anything.

Quite fishy, that the quest progressed, while clearly not choosing anything to progress it.

 

Username: Subsirga

Server: Gold

On 10/16/2021 at 7:56 PM, Ma1tland said:

I have a bug where my game got disconnected while trying to claim my free vampire clothes/houndoom mount during the halloween quest. When I logged back in it took me straight to the pokemon centre without giving me either. Is there any way for me to claim the free houndoom mount again or is it gone forever?

My username is: Maitland1

Server: Gold

 

Hi, @Ma1tland @lucayeoons @Subsirga

 

I have forwarded the issue to the corresponding Staff Team.

In the meantime, please be patients.

I'll let you know as soon as I receive an answer.

 

A little note that next time, even though you have a similar issue with others, please try to make an independent thread so the actual owner of the thread could only focus on their issue. 

@lucayeoons @Subsirga

 

Have a nice day.

Kind regards, HappyMango.

 

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@Ma1tland @lucayeoons @Subsirga @StellioKontos

 

Can you talk to George in his house in Murky Town and try if you can receive the rewards?

Let me know if you face issues.

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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