Kidd Posted August 16, 2015 Share Posted August 16, 2015 Hello, I registered with the same Username, Kidd, yesterday as the game started. As the server crash accured today and the server went up again I saw that my account was not there anymore without a reason. I asked Neltharion in the chat and the reason was: "Due to an error with the database" and that I should do a support request here. I had already the second badge, my pokemon were Charmeleon, Gyarados, Ariados and Nidorina all level were all around 24. I hope someone can help me. Sincerely, Kidd Link to comment https://pokemonrevolution.net/forum/topic/1922-account-vanished/ Share on other sites More sharing options...
Singham Posted August 16, 2015 Share Posted August 16, 2015 When you tried to login did it say "Invalid Username/Password" ? Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks. Link to comment https://pokemonrevolution.net/forum/topic/1922-account-vanished/#findComment-20046 Share on other sites More sharing options...
Kidd Posted August 16, 2015 Author Share Posted August 16, 2015 Yes it did and it did not existed at all after I tried to recover my passwort. I know a lot of people have the issue but the only thing I want to know if the progress can be restored at all... Link to comment https://pokemonrevolution.net/forum/topic/1922-account-vanished/#findComment-20047 Share on other sites More sharing options...
Singham Posted August 16, 2015 Share Posted August 16, 2015 Sorry it can't be due to server issues :( Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks. Link to comment https://pokemonrevolution.net/forum/topic/1922-account-vanished/#findComment-20048 Share on other sites More sharing options...
Kidd Posted August 16, 2015 Author Share Posted August 16, 2015 And I guess there is no way to recover at least the pokemon or given to the new account? It is the only issue I have with this problem since I don't want to put the time into training again. Link to comment https://pokemonrevolution.net/forum/topic/1922-account-vanished/#findComment-20049 Share on other sites More sharing options...
Singham Posted August 16, 2015 Share Posted August 16, 2015 Yes, no way to recover the Pokemon too; but you can create a new account on the same name so you can use it. Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks. Link to comment https://pokemonrevolution.net/forum/topic/1922-account-vanished/#findComment-20050 Share on other sites More sharing options...
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