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PRO Username: Sailboatis

Do you have active membership?: Yes

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

The Live Chat recently has not been letting me connect, and I was wondering if it was a global issue or an issue on my side. I use the live chat to keep updated on when the servers come back up after crashes or maintenance, and in general to ask questions sometimes or get information. It's kind of my go-to right now, so I would like to be able to use it again.

 

TLDR; Is the Live Chat working for everyone and not me?

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132971 PRO Username: Sailboatis

Do you have active membership?: Yes

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

The Live Chat recently has not been letting me connect, and I was wondering if it was a global issue or an issue on my side. I use the live chat to keep updated on when the servers come back up after crashes or maintenance, and in general to ask questions sometimes or get information. It's kind of my go-to right now, so I would like to be able to use it again.

 

TLDR; Is the Live Chat working for everyone and not me?

Sometimes it says "server not found". But sometimes works. I honestly don't know why sometimes it works and sometimes it does not.

From 2015: I'm still here

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132971 PRO Username: Sailboatis

Do you have active membership?: Yes

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

The Live Chat recently has not been letting me connect, and I was wondering if it was a global issue or an issue on my side. I use the live chat to keep updated on when the servers come back up after crashes or maintenance, and in general to ask questions sometimes or get information. It's kind of my go-to right now, so I would like to be able to use it again.

 

TLDR; Is the Live Chat working for everyone and not me?

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Hello.

 

This disconnectivity occurs when the route-reflector server—irc.bitsjoint.net—is unable to stabilize your connection. The route-reflector address is used as the centerpoint in determining which server you will join out of multiple leafs to help localize your connection and ensure that no server is inundated with users when connecting; however, since it is an extra layer in the protocol, it is also harder to establish connections on it—especially due to bandwidth shortages on your network's part.

 

If you are unable to access it, I'd advise using one of these links to directly connect to one of the leaf servers:

 

https://kiwiirc.com/client/lambda.atomicedge.org/pro

https://kiwiirc.com/client/zeta.bitsjoint.net/pro

https://kiwiirc.com/client/delta.bitsjoint.net/pro

 

I will also update the global thread accordingly for future accessibility-readiness.

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks.

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132985 Hello.

 

This disconnectivity occurs when the route-reflector server—irc.bitsjoint.net—is unable to stabilize your connection. The route-reflector address is used as the centerpoint in determining which server you will join out of multiple leafs to help localize your connection and ensure that no server is inundated with users when connecting; however, since it is an extra layer in the protocol, it is also harder to establish connections on it—especially due to bandwidth shortages on your network's part.

 

If you are unable to access it, I'd advise using one of these links to directly connect to one of the leaf servers:

 

https://kiwiirc.com/client/lambda.atomicedge.org/pro

https://kiwiirc.com/client/zeta.bitsjoint.net/pro

https://kiwiirc.com/client/delta.bitsjoint.net/pro

 

I will also update the global thread accordingly for future accessibility-readiness.

 

 

Thank you! I appreciate it. It's probably then due to my lack of bandwidth since my network isn't the greatest.

 

Thanks for the support :Shy:

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