PRO Username: Theund34d

Have you looked at the FAQ to solve your issue? : Yes

Your knowledge about PRO: Advanced Knowledge

 

What have you done before the problem was there?

It's always been there

 

What have you already tried to solve the problem?

It is completely out of my control

 

Description and Message

The only opportunity I have to play is at night (est) and I find it really bad management that such a great game is always down when I have the opportunity to play, especially because I have already spent my gaming budget a month on this game to never be able to play.

134718 PRO Username: Theund34d

Have you looked at the FAQ to solve your issue? : Yes

Your knowledge about PRO: Advanced Knowledge

 

What have you done before the problem was there?

It's always been there

 

What have you already tried to solve the problem?

It is completely out of my control

 

Description and Message

The only opportunity I have to play is at night (est) and I find it really bad management that such a great game is always down when I have the opportunity to play, especially because I have already spent my gaming budget a month on this game to never be able to play.

 

This game has stability issues because it is beta and at the moment it doesn't really have sufficient specs for the amount of players it receives. DISCLAIMER: This is based on what I've seen constantly in my first week here and I'm not associated with PRO at all, just a player offering his 2 cents to another.

 

If you're no the red server, personally I would recommend you switch to blue because there are less players and it seems to have more uptime, however today it has had a weird issue that is unknown to a lot of people.

 

I hope you get a chance to play! I wanted to beat Blaine today, but unfortunately I can't until blue is back up.

134722

134718 PRO Username: Theund34d

Have you looked at the FAQ to solve your issue? : Yes

Your knowledge about PRO: Advanced Knowledge

 

What have you done before the problem was there?

It's always been there

 

What have you already tried to solve the problem?

It is completely out of my control

 

Description and Message

The only opportunity I have to play is at night (est) and I find it really bad management that such a great game is always down when I have the opportunity to play, especially because I have already spent my gaming budget a month on this game to never be able to play.

 

This game has stability issues because it is beta and at the moment it doesn't really have sufficient specs for the amount of players it receives. DISCLAIMER: This is based on what I've seen constantly in my first week here and I'm not associated with PRO at all, just a player offering his 2 cents to another.

 

If you're no the red server, personally I would recommend you switch to blue because there are less players and it seems to have more uptime, however today it has had a weird issue that is unknown to a lot of people.

 

I hope you get a chance to play! I wanted to beat Blaine today, but unfortunately I can't until blue is back up.

I'm on blue and I have been for a month this is a constant issue the server is down for at least 2 hours every night and this is the only time I have the opportunity to play this NEEDS to be addressed or I need to be refunded for my membership

 

Edit: Was a little inebriated when I made this complaint I actually understand why it's just bad luck when the server ends up down this long because there's so few admins with the ability to reset the server

Well you kinda went into it knowing that this game is still in beta. So yea.. that's that. I feel you tho, having problems or not being able to play in your case while having paid for a monthly membership is really unlucky.

134726

134722

134718 PRO Username: Theund34d

Have you looked at the FAQ to solve your issue? : Yes

Your knowledge about PRO: Advanced Knowledge

 

What have you done before the problem was there?

It's always been there

 

What have you already tried to solve the problem?

It is completely out of my control

 

Description and Message

The only opportunity I have to play is at night (est) and I find it really bad management that such a great game is always down when I have the opportunity to play, especially because I have already spent my gaming budget a month on this game to never be able to play.

 

This game has stability issues because it is beta and at the moment it doesn't really have sufficient specs for the amount of players it receives. DISCLAIMER: This is based on what I've seen constantly in my first week here and I'm not associated with PRO at all, just a player offering his 2 cents to another.

 

If you're no the red server, personally I would recommend you switch to blue because there are less players and it seems to have more uptime, however today it has had a weird issue that is unknown to a lot of people.

 

I hope you get a chance to play! I wanted to beat Blaine today, but unfortunately I can't until blue is back up.

I'm on blue and I have been for a month this is a constant issue the server is down for at least 2 hours every night and this is the only time I have the opportunity to play this NEEDS to be addressed or I need to be refunded for my membership

 

Edit: Was a little inebriated when I made this complaint I actually understand why it's just bad luck when the server ends up down this long because there's so few admins with the ability to reset the server

 

I think it would be cool if the staff updated the status of how things are going every 2 weeks, but I don't think you'll ever be refunded your money. I mean $5 isn't a big deal and it isn't a re-occurring fee from what I can tell (is it?), but I'm sure that they mentioned that they don't do refunds.

 

It's just one of those situations where it can be difficult if you're a customer/player because we get the short end of the stick, but this game has potential.