Hi,

 

I tried to connect to the game since the new patch however it's not working.

I have the message below when I have internet working fine..

 

 

Could you please help me find a solution ?

It was working well before the patch..

 

Regards,

Ambri

Hello @Kcambri,

 

I sincerely apologise for the inconvenience. There are several reasons why you might be experiencing this problem. Here are some solutions that might help you in these cases. Can you try logging in again after doing these steps?

• Close your client completely and start it again. 
• Restart your router.
• Change your Wi-Fi/network connection. 
• Use a VPN
• Use custom IP. Open the console by pressing F2 in the login screen and type "connect 45.9.150.75 800" for the silver server or "connect 45.9.150.75 801" for the gold server 

Once you've completed these steps, let us know how the things turned out. Hope this will solve your issue.

 

Kind regards,

Yverneas.

Hello @Yverneas

 

I managed to solve the problem with restarting my router.

 

Thanks for the help

I'm happy to see that your issue has been resolved. This thread will now be locked and marked as "resolved."

In the future, if you run across a problem or have a query, don't be afraid to start a new topic. 

 

Have a good day!!