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Xmas Metagross mount on wrong server

Exzxay
in Resolved General Support

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I was wondering why my main Account didnt have the metagross mount, but my second account has it. i just saw, that there might be a bug if you transfer to another server. 

image.png.891ce81625e67c7fcd7887f5a1a0aae4.png  So my Gold account now has the mount

image.png.4f95f54d59990548c24eb5557ccd8400.png    but my silver account is missing it.

Would be great if you can transfer the mount from my gold to my silver account. 

 

image.gif.dc2a9e1df545a9ae18a3cec5697f29de.gif

Dear, @Exzxay

 

We are sorry to hear that technical issue.

 

The mount got transferred to Gold server because you logged in with your Android on Gold server,

but you moved to Silver server before the rewarded date so the mount ended up on the wrong server.

 

Our admin has magically moved your Jolly XMAS Metagross mount to Silver server, enjoy 🙂

 

Best regards, 
Pink Furret

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