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Invalid username or password

Galareah
in Resolved General Support

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Hello @Galareah and @Graydragon,

 

I am sorry for the inconvenience. Can both of you try to reset your password from here and be sure to only use only alphanumeric characters as using some special characters like (*"':;!?@#$_&-+/) don't always work as intended. 

Try rebooting your device if it still doesn't work.

 

Let us know how the things turned out after taking these steps. We will be waiting for your reply. 

 

Kind regards,

Yverneas. 

  • 4 weeks later...

Glad to see that your problem was solved. I will now be locking this thread as resolved.

If in future you encounter an issue or want to ask any question, then don't hesitate to create another thread. 

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This topic is now closed to further replies.
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