My account dissapear

[Ktchu94]

PRO Username: ktchu94

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

The last play was 3 or 4 month ago

 

What have you already tried to solve the problem?

Reset password and login.

 

Description and Message

Hi, i have a problem. I had create an account "2-8-2015" and now my friends start to play. And when i was to login with this account isnt valid but the account of the forum with the same nais avaible. What can be?

[Windypuff]

142046 PRO Username: ktchu94

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

The last play was 3 or 4 month ago

 

What have you already tried to solve the problem?

Reset password and login.

 

Description and Message

Hi, i have a problem. I had create an account "2-8-2015" and now my friends start to play. And when i was to login with this account isnt valid but the account of the forum with the same nais avaible. What can be?

Well, it look like you nor confirm email. Because the forum don't need to confirm email, however it requirement for playing game that reason you not valid. You will need make sure all things

1) You checked your spam folder? If you didn't, check that folder

2) Is your email provider a bit well known like Gmail, Hotmail or etc? Try probably making a new account with providers named as Gmail.

Or in some cases, maybe you need to copy and paste password into screen (as some error when you type in game). It also can solved by changing password too :Grin: Hope it can help you

[Ktchu94]

Fixed! :D

[Sherwood]

Glad you got this fixed!