Vanghern Posted July 19, 2023 Share Posted July 19, 2023 Hello, I went to try out double reroll service, to roll my legendaries. I payed 2 reroll tickets and tried to get my rerolls. It looks like, those 2 rerolls were just a payment to open reroll service. It is really poorly explained in game, I didn't know that I'm gonna just waste them, if I don't have any more of those. So, I wanted to ask, if it's possible to get my reroll tickets back? It's easy to misunderstand this service, even Marina says that I can reroll twice for each of the tickets. And I spent 2 of them, so u know... My cool shop! Link to comment Share on other sites More sharing options...
Vanghern Posted July 23, 2023 Author Share Posted July 23, 2023 bump My cool shop! Link to comment Share on other sites More sharing options...
Actavistt Posted July 23, 2023 Share Posted July 23, 2023 happened to me too once.. haha no they cannot be brought back but yes it is poorly explained indeed. Link to comment Share on other sites More sharing options...
Vanghern Posted July 27, 2023 Author Share Posted July 27, 2023 cmon... My cool shop! Link to comment Share on other sites More sharing options...
Vanghern Posted August 1, 2023 Author Share Posted August 1, 2023 bump? My cool shop! Link to comment Share on other sites More sharing options...
Vanghern Posted August 5, 2023 Author Share Posted August 5, 2023 bump My cool shop! Link to comment Share on other sites More sharing options...
Duraludon Posted August 7, 2023 Share Posted August 7, 2023 Hey there, @Vanghern Apologies for the inconvenience. The purchase of the service can either cost the following; 2x IV Reroll Tickets, Paying 1.200.000 pokedollars, 1x Mysterious Ticket Once you have chosen the payment option the payment will be gone forever. I'm afraid that we cannot refund those rerolls to you, as the NPC in-game mentions clearly that those rerolls will be spent for the service when the dialogue is prompted on the screen. Therefore, it would also be unfair to other players who mistaken the feature and didn't get a refund either. Sorry if the answer is disappointing, please try and understand that we can't help in this case. General Support - Report Center - Complaint Area - Discipline Appeals Please do not contact staff members for private support Share your questions on the forums as they could be useful to others PMs will be deleted Link to comment Share on other sites More sharing options...
Vanghern Posted August 7, 2023 Author Share Posted August 7, 2023 2 hours ago, Duraludon said: as the NPC in-game mentions clearly that those rerolls will be spent for the service when the dialogue is prompted on the screen. Yea, my understanding is "using them allows you to reroll stats". The answer is disappoing, but well, i will just not buy any rrs anymore. Ty. My cool shop! Link to comment Share on other sites More sharing options...
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