I lost my mail for a long time, I want to transfer my acc to another computer. help me 

Dear @Keima01, 

 

The game's security protocol has been upgraded with 2 Factors Authentication (2FA) so you need to confirm your new device with a confirmation on your email. 

I understand that it may sounds complicated but players' safety is one of our top priorities.

 

You can mannually change your email here: Dashboard.

 

If that does not fix your problem, please make a new forum post here: 2FA Recover and Assistance.

** Please mention your username and the new email you want to use **

 

Since players' information is crucial, only few staff can access 2FA Recover and Assistance forum so patience is the key.

 

Best regards, 
PinkFurret

help plz,

2FA Recover and Assistance look my post

Dear @Sephirothbr, 

 

As I have mentioned above that only few staff can access that forum and there are hundreds of requests so you need to wait in line patiently.

I understand your frustration, but please try to understand us. 

 

Best regards, 
PinkFurret

Dear @Sephirothbr, 

 

Since you have no further question, I will proceed locking this thread.

If you have question, feel free to make another forum post.

 

Best regards, 

PinkFurret