I've sent the confirmation email three times now and still nothing. Checked all folders including spam. Is there anything else I can do? TIA

Dear @Missunicorn, 

 

Please check your email here: Dashboard.

Your email will be shown under 'My Account' tab. Please check for any typos like missing letter or symbols.

 

If there is a type or there is an email you no longer use, please make a forum post here: 2FA Recover and Assistance.

** Please mention your username and the corrected email or the new email you want to use **

 

Since players' information is crucial, only few staff can access 2FA Recover and Assistance forum so patience is the key.

I understand that it may sounds complicated, but players' safety is one of our top priorities.

 

Best regards, 

PinkFurret

3 minutes ago, Pinkfurret said:

Dear @Missunicorn, 

 

Please check your email here: Dashboard.

Your email will be shown under 'My Account' tab. Please check for any typos like missing letter or symbols.

 

If there is a type or there is an email you no longer use, please make a forum post here: 2FA Recover and Assistance.

** Please mention your username and the corrected email or the new email you want to use **

 

Since players' information is crucial, only few staff can access 2FA Recover and Assistance forum so patience is the key.

I understand that it may sounds complicated, but players' safety is one of our top priorities.

 

Best regards, 

PinkFurret

My email on file is definitely correct. It's been over an hour and I don't have a confirmation. It's getting taxing... If there is no solution to this that sucks! I just want to play as I'm new and can't even log into the client without confirming from the email that doesn't seem to want to arrive

Dear @Missunicorn, 

 

I understand the frustration you feel, but please make sure again on Dashboard that you use the correct email like @yahoo, @gmail.

 

Best regards, 
PinkFurret

I've checked over and over! Sorry! Not trying to sound mean. Just frustrated 😔 I'll wait till tomorrow I guess.

Oh my goodness! I feel so dumb! I had the wrong email ending 🤣😭 I'm so sorry! Gonna fix that right away! It's been a long morning for me lol

Dear @Missunicorn, 

 

Do not feel bad. It's normal for human to make mistake sometimes.

As I have mentioned above that you can make a post to change your email here: 2FA Recover and Assistance.

** Please mention your username and the corrected email **

 

Since there is no further question, I will proceed locking this thread.

 

Best regards, 
PinkFurret