Kiryun77 Posted November 27, 2023 Share Posted November 27, 2023 Today, I sent myself an email with a pickaxe included to my other account. However, I didn't receive any email in the other account. So, I lost my pickaxe. Is there any solution for that? Perhaps I mistakenly entered the wrong name for my other account :S; I used 'Kiryun7' instead of 'Kiryun77' Picture with Diamond77, the account that sent the email, the pickaxe is not here. And a picture with my main account, "Kiryun77," with any received emails. Link to comment Share on other sites More sharing options...
Rockyraccoon Posted December 2, 2023 Share Posted December 2, 2023 Greetings @Kiryun77, Sorry for this inconvenience! I can understand the frustration. I have forwarded your problem to the Dev Team. I will contact you as soon as I have new informations. Kind regards RockyRaccoon Link to comment Share on other sites More sharing options...
Rockyraccoon Posted December 2, 2023 Share Posted December 2, 2023 (edited) Hello again @Kiryun77, Your pickaxe should be back in your backpack! On your account Diamond77! Would you confirm it to me please? Kind regards RockyRaccoon Edited December 2, 2023 by Rockyraccoon Link to comment Share on other sites More sharing options...
Kiryun77 Posted December 2, 2023 Author Share Posted December 2, 2023 (edited) Yes, the problem has been resolved. A developer contacted me in the game , and they returned the pickaxe to me. Thanks to both of you for your help ^^ Edited December 2, 2023 by Kiryun77 Link to comment Share on other sites More sharing options...
Kvar Posted December 2, 2023 Share Posted December 2, 2023 Locked as resolved Report a user here - Appeal your ban here - Ask for support on any general issues - Report a bug Private subforum support/complaint about an issue/ban result - Email Changes - Donation Issues Game Rules - Chat Rules - Trade Rules - Auction Rules - Forum Rules - PVP Rules - User Dashboard Please use the sections above for support. Unsolicited private messages will be bench pressed into a new PR. Link to comment Share on other sites More sharing options...
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