cobalion quest bug

[Samodrax]

 i have a problen teh mision of cobalion need fix in my account because i have the team of the mision out of the zone of mision, and i lost all items pls help

 

 

[Haruyukio]

Hello @Samodrax,

 

I am so sorry for such inconvenience.

 

I will need your help to figure out how this happened.

Could you tell me what exactly happened before reaching this state?

 

 

Looking forward for your reply.

 

~Haruyukio

[Samodrax]

yes thats happen later PRO server falldown, i was stay into the quest i that moment, and i didnt enter again until the next day, when i get pics and open this topic

 

Edited December 20, 2023 by Samodrax

[Haruyukio]

Can you provide more details? Were you midbattle? If yes, which NPC?

[Samodrax]

i think no, i just stay into quest, and when i connect, i see my items and notice that, its like i stay into the quest but out of there, and when i enter on this quest, and exit my pokemon and items its like a stay into the quest, in my opinion teh rpoblem its: 

1) i enter in the quest with quest stuff (pokemons, and items)

2) into the quest yes my items and pokemon "change" to pokemons and items of the quest

3)im stay out of the quest, the game say, ok i will put all pokemons and items like when he enter in the quest, and of course the error its, i have all quest stuff

[Haruyukio]

How far were you in the quest? what were you doing before the disconnect?

[Samodrax]

mmmm oshawott lvl 36 i guess look pick and beat minion 1, 2 and 3, no more, i fight with monion 4 many times, i haven´t problem begin the quest with osawott lvl 25 again, of its most easy solve the problem

Edited December 21, 2023 by Samodrax

[Samodrax]

hi  haru, all fine?

[Samodrax]

hi haru, what can i do too solve my problem :c?

 

[Haruyukio]

Hello @Samodrax,

 

My apologies for the delay.

 

You can retrieve your items from Item Finder NPC, you can find him at Pokecenter Lavender upstairs.

 

As for the quest, you can start over the Labyrinth by interacting with the sailor at Wastelands.

 

Please update me when you have received your items.

 

~Haruyukio