Backo0711 Posted December 25, 2023 Share Posted December 25, 2023 (edited) Hey guys, after i caught Cobalion, I tried my luck on birth island, but i dont get Virizion or Terakion. I tried it five times but always i got a pseudo-legendary. (Salamence, Hydreigon, Metagross, Goodra, Rotom) Pls have a look on my account, if there is a problem, maybe there is a mistake so i cant get them. (i think i was 1st on server who catch it) thats my cobalion Here the pesudo-legendarys: Hydreigon already deleted, so theres no screenshot Maybe its bad luck (chance to get 5 times in a row pseudo is 3.125%) On Discord i support thread i get this answer Edited December 25, 2023 by Backo0711 Link to comment Share on other sites More sharing options...
Fusionflair Posted December 27, 2023 Share Posted December 27, 2023 On 12/25/2023 at 6:45 PM, Backo0711 said: Hey guys, after i caught Cobalion, I tried my luck on birth island, but i dont get Virizion or Terakion. I tried it five times but always i got a pseudo-legendary. (Salamence, Hydreigon, Metagross, Goodra, Rotom) Pls have a look on my account, if there is a problem, maybe there is a mistake so i cant get them. (i think i was 1st on server who catch it) thats my cobalion Here the pesudo-legendarys: Hydreigon already deleted, so theres no screenshot Maybe its bad luck (chance to get 5 times in a row pseudo is 3.125%) On Discord i support thread i get this answer Greetings @Backo0711 Apologies for the inconvenience caused. The information you got from the Official Discord Server(Click to Join) is about correct. Upon having a Mysterious Ticket speaking to the Mysterious Captain in Vermilion City you can go to Birth Island, where there is a 50/50 chance to get a Legendary/Pseudo-Legendary. If you get a Pseudo-Legendary, the next time you go to Birth Island, you have a 100% chance at getting a Legendary spawn. Upon Catching and leaving the Island, there is a 24 hour cooldown before you can access it again. Unfortunately, there was an issue with your variable progress which is why you were unable to get any Legendary Pokemon to spawn. It has now been fixed and it should work as intended. We can refund your 5x Mysterious Tickets, only if you wish to release the five Pseudo-Legendary Pokemon(I take it that you may have released the Hydreigon, if you have then release the four) that you got from Birth Island and you can have another attempt at it. Please let us know if you want us to. Looking forward to your reply. Have a great rest of you day and wishing the best of Holidays, Fus1onflare General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
Backo0711 Posted December 27, 2023 Author Share Posted December 27, 2023 @Fus1onflare Thanks for the answer. I would take the refund. Should i released it in game or do u take it from my account? Link to comment Share on other sites More sharing options...
Fusionflair Posted December 27, 2023 Share Posted December 27, 2023 15 minutes ago, Backo0711 said: @Fus1onflare Thanks for the answer. I would take the refund. Should i released it in game or do u take it from my account? Greetings @Backo0711 You have to release them from the PC in the Pokecenter by dragging the Pokemon into the Release Area and then confirming the action. You must check and release the correct Pseudo-Legendary Pokemon that you got from Birth Island, which I would presume are the ones you have shown in your thread up there. Here's where to drag to release your Pokemon: Spoiler Hope everything is clear now. Let us know when you do and we will promptly refund you 5x Mysterious Tickets. Have a great day, Fus1onflare General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
Backo0711 Posted December 27, 2023 Author Share Posted December 27, 2023 Released confirmed Link to comment Share on other sites More sharing options...
Fusionflair Posted December 27, 2023 Share Posted December 27, 2023 4 hours ago, Backo0711 said: Released confirmed Greetings @Backo0711 Upon checking, we found that there is actually one more Pokemon that you will need to release for us to refund you the 5x Mysterious Tickets. It is a Zoroark that is Level 80, I take it that you may have confused it for a Hydreigon and thought you released it. Let us know when you have released the Zoroark so we can proceed with the refund. Have a great day, Fus1onflare General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
Backo0711 Posted December 27, 2023 Author Share Posted December 27, 2023 oh ok that possible that i bit confuse xd is deleted 8 minutes ago, Fus1onflare said: Greetings @Backo0711 Upon checking, we found that there is actually one more Pokemon that you will need to release for us to refund you the 5x Mysterious Tickets. It is a Zoroark that is Level 80, I take it that you may have confused it for a Hydreigon and thought you released it. Let us know when you have released the Zoroark so we can proceed with the refund. Have a great day, Fus1onflare Link to comment Share on other sites More sharing options...
Fusionflair Posted December 27, 2023 Share Posted December 27, 2023 10 minutes ago, Backo0711 said: oh ok that possible that i bit confuse xd is deleted Hello @Backo0711 The 5x Mysterious Tickets have now been restored after you went offline. Will you please check and confirm if you have received them? Looking forward to your reply. Kind regards, Fus1onflare 1 General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
Backo0711 Posted December 27, 2023 Author Share Posted December 27, 2023 yes tickets are back thank you very much Link to comment Share on other sites More sharing options...
Fusionflair Posted December 27, 2023 Share Posted December 27, 2023 3 minutes ago, Backo0711 said: yes tickets are back thank you very much Hello @Backo0711 Thanks for your patience with this case. Glad that we could help. I will now lock this thread as this issue has been resolved. Feel free to create a new one in case of any other issues or questions in the future. Have a wonderful rest of your day and wish you the best of Holidays again, Fus1onflare 1 General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
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