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Fusionflair

Community Coordinator
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Everything posted by Fusionflair

  1. Hello @Motagorilla Sorry to hear that happened to you. I will be forwarding this request to the appropriate staff who will handle this refund. Will let you know once its done. Till next time, Fusionflair
  2. No problem. Hope you have a good time playing now. Will lock this thread as resolved for now, feel free to reach out in the future if you need help. Take care, Fusionflair
  3. Hiya there, Can you please see if you can block your firewall on your PC or have an active VPN while logging into the game and check if it works for ya?
  4. Hey @Tgbnamish We have run thorough checks around quest variables and they show that you just started the quest, and the rest of the missing variables show that you never had completed the quest, if there was a case of faulty variables at all. I have also checked all possibilities of the mega stones being lost someplace else, like being held by pokemon you own. Hence, it is clear that you never had the quest done. I'd urge you to follow through with the quest to attain the said mega stones, here's a Guide for you to check out. As for now, I'll be keeping this thread open to any further replies if you happen to have something you wanna say or are in need of any help regarding the quest here on out. Have a great weekend, Fusionflair
  5. Hey there @Tgbnamish Apologies for the delay. Did you happen to do the quests on a different account that you used to own by any chance? Is there a chance that you are mistaking owning these mega stones altogether since you once may have taken part in the mega stones public testing that happened in the past? Looking for an answer. Have a great weekend, Fusionflair
  6. Alright then. Will be locking this thread as resolved. Feel free to reach out in the future with any such issues or concerns. Take care, Fusionflair
  7. Alright then. Will be locking this thread as resolved. Please feel free to reach back out in the future if you face any such issues or have any questions about the game. Take care, Fusionflair
  8. Alright then. Will be locking the thread on that account. Feel free to reach out in the future, incase of any such issues or any other questions. Take care, Fusionflair
  9. Alright then! Glad I could be of assistance. I will now be locking this thread on that account. Feel free to reach out in the future, if you run into any such issues or in case of any questions about the game. Take care, Fusionflair
  10. Hiya @Arne15 A fix was recently applied and you should be able to proceed normally even if you ran into any errors after this point. You just have to re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well from here on out. Have a great day, Fusionflair
  11. Hiya @Minautore A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  12. Greetings @Josiah A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  13. Heya @Erykh A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  14. Hiya @Trrevorr A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  15. Hiya @Piyushlovenannu A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  16. Hiya @Thanhtd2919 A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  17. Hiya @Kohngten12 A fix was recently applied and you should be able to proceed normally if you re-enter that place from route 110 according to the updated guide over on our wiki. Lemme know if all goes well here on out. Have a great day, Fusionflair
  18. Hiya @Qeisim You should now be able to see Grunts in New Mauville now if you re-enter that place from Route 110. Let me know if all goes well here on out. Have a great day, Fusionflair
  19. Hey there @Shachar1bo This is a known issue which occurs due to the music files on some maps being corrupted. The download is not reliably working so sometimes a music file fails to properly stream down and errors out and that is what's causing it to crash. Our devs are working on a fix on it for the next client as we speak. As @Mrclaireaa said, I would also recommend that you in fact mute the Music from the client's options menu by ticking the mute checkbox as they have shown. If it seems to still occur, could you please make a screen recording of it and share it with us so we can further investigate?
  20. Just forwarded it to our developers for further review. I'll let you know as soon as I hear something from them.
  21. Alright, then it apparently also is bugged for you. I'd urge you to wait for us to fix the quest vars to proceed further with the quest. Apologies again for the inconvenience. I'll let you know as soon as it is fixed. Take care, Fusionflair
  22. Hey there @Arne15 You have to move west after you have defeated the grunt in front of you, then you can beat the next grunt you meet to proceed further to grad the remote and the path on the east opens. Let me know if you run into any issues since this quest was recently updated and was found to have faulty variables. Make sure to include a screenshot of the issue you might run into, as far as I can see now, its not bugged for you. Take care for now, Fusionflair
  23. Hiya @Minautore Apologies for the inconvenience experienced with the Hoenn Teleport Quest. Thing is, the quest was changed a little but with faulty variables and hence there are such bugs around now. In your case for instance it will be needing us to fix the quest for you to proceed any further here, as any workarounds we have had won't be working in this situation. I would urge you to be patient and wait for me to notify you whenever we end up fixing it. Have a great day, Fusionflair
  24. Hey there @Josiah Apologies for the inconvenience experienced with the Hoenn Teleport Quest. Thing is, the quest was changed a little but with faulty variables and hence there are such bugs around now. In your case for instance it will be needing us to fix the quest for you to proceed any further here, as any workarounds we have had won't be working in this situation. I would urge you to be patient and wait for me to notify you whenever we end up fixing it. Have a great day, Fusionflair
  25. Hey there @Erykh Apologies for the inconvenience caused. For ease of handling I have split your reply to the other thread into your very own thread. The Hoenn Teleport quest was recently changed but has met with faulty variables and unfortunately it looks like its definitely bugged for you, hence no workarounds could be suggested by us for you to proceed. You'd have to wait for a fix in the quest, which is certainly in order. I will be letting you know of it right here. Until then please be patient. Have a great day, Fusionflair
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