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I need help with an account issue

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PRO Username: SnowfallSn

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: BLUE

 

What have you done before the problem was there?

Absoultely nothing.

 

What have you already tried to solve the problem?

Moving the Files from the laptop to my new PC

 

Description and Message

Hello, I play PRO and Iv'e been playing it fine with no issues on the blue server. recently i recieved a new computer.

Now I tried taking all of my PRO files from my laptop and putting them onto my computer but for some reasonit starts a new game?

Please help I've spent money on my account and I REALLY dont wanna have to start again. :(

152437 PRO Username: SnowfallSn

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: BLUE

 

What have you done before the problem was there?

Absoultely nothing.

 

What have you already tried to solve the problem?

Moving the Files from the laptop to my new PC

 

Description and Message

Hello, I play PRO and Iv'e been playing it fine with no issues on the blue server. recently i recieved a new computer.

Now I tried taking all of my PRO files from my laptop and putting them onto my computer but for some reasonit starts a new game?

Please help I've spent money on my account and I REALLY dont wanna have to start again. :(

Hi you can delete and redownload the game in your new PC, the saves is stores in the server (not in PC). So you only need to login in your account for access your data. Hope it can help you

ok ill try now thanks

It keeps starting a new game, even though i never clicked new game or anything please help

152439
152437 PRO Username: SnowfallSn

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: BLUE

 

What have you done before the problem was there?

Absoultely nothing.

 

What have you already tried to solve the problem?

Moving the Files from the laptop to my new PC

 

Description and Message

Hello, I play PRO and Iv'e been playing it fine with no issues on the blue server. recently i recieved a new computer.

Now I tried taking all of my PRO files from my laptop and putting them onto my computer but for some reasonit starts a new game?

Please help I've spent money on my account and I REALLY dont wanna have to start again. :(

Hi you can delete and redownload the game in your new PC, the saves is stores in the server (not in PC). So you only need to login in your account for access your data. Hope it can help you

 

Yeah it just keeps starting a new game, prof oak showed up :(

152451 It keeps starting a new game, even though i never clicked new game or anything please help

Did you login in the same server? Blue and Red is different, try it then

I have tried that :(

at this point i dont even care about my file, I just dont want to lose the purchases as that would be really unfair

Never mind its randomly working now... sorry bout that

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This topic is now closed to further replies.

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