Sravanzero Posted January 14, 2024 Share Posted January 14, 2024 Hi, My account reached 999 in rare candies and it is not increasing after that. I collect a lot more than 30 after that. Is it possible to get the candies? Thanks Link to comment https://pokemonrevolution.net/forum/topic/231625-rare-candies-missing/ Share on other sites More sharing options...
Duraludon Posted January 15, 2024 Share Posted January 15, 2024 Hey there @Sravanzero, Sorry for the inconvenience, Unfortunately, once you've reached the max amount x999 for an item you will no longer be able to gain anymore items till after you've used some of those items, until then you wont be able to gain anymore. So unfortunately, we can't return those rare candies you lost as it would also be unfair for the other players who did the same. Best way to not have this happen is to trade some to another account you have so you can gain more. I know this is not the answer you're wanting and I do apologize, but there is nothing we can do. Kind regards, Duraludon General Support - Report Center - Complaint Area - Discipline Appeals Please do not contact staff members for private support Share your questions on the forums as they could be useful to others PMs will be deleted Link to comment https://pokemonrevolution.net/forum/topic/231625-rare-candies-missing/#findComment-1386552 Share on other sites More sharing options...
Jennifercordero Posted January 16, 2024 Share Posted January 16, 2024 (edited) On 1/15/2024 at 5:52 AM, Duraludon said: Hey there @Sravanzero, Sorry for the inconvenience, Unfortunately, once you've reached the max amount x999 for an item you will no longer be able to gain anymore items till after you've used some of those items, until then you wont be able to gain anymore. So unfortunately, we can't return those rare candies you lost as it would also be unfair for the other players who did the same. Best way to not have this happen is to trade some to another account you have so you can gain more. I know this is not the answer you're wanting and I do apologize, but there is nothing we can do. Kind regards, Duraludon Ok, thanks. Edit: Everything you said is 100% true Edited March 15, 2024 by Jennifercordero Link to comment https://pokemonrevolution.net/forum/topic/231625-rare-candies-missing/#findComment-1387272 Share on other sites More sharing options...
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