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  • 3 weeks later...
On 4/19/2024 at 3:43 PM, Gangstersus said:

bump

Hello @Gangstersus

 

I apologize for the delay in providing you with a response.

 

Do you still encounter this issue?

If so, please let us know and we'll see what can be done about it. Also mention your Linux Distro and version, etc. information which can potentially be of help investigate why this issue persists.

 

Have a great day,

Fusionflair

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General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

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->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

On 5/12/2024 at 10:00 PM, Gangstersus said:

@Fusionflairthank you for the reply     it is  ubuntu 18.04.5-64bit

You didn't quite answer the question. Do you still encounter this very issue?

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

7 hours ago, Gangstersus said:

@Fusionflair yes i still encounter the issue

Thank you for confirming. I'll be forwarding this to our Developers. 

 

Will see how can we help you with it.

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

21 hours ago, Gangstersus said:

@Fusionflair yes i still encounter the issue

Hello again pretty quick @Gangstersus

 

Our Developers have shown us their ability as The Flash, once again. 

We are fairly sure that this is a problem with your system and its nothing on our end. The game does some quirky math in a shader to select which parts of the tile sheet textures to display where to render the world and for some reason your system interprets the shader differently. 

 

Here are some possible fixes to the issue:

  1. If the issue is due to the renderer that is being used, which is resulting into producing such results, you should be able to change the API using command line arguments like:
    • -force-glcore = forces OpenGL graphics API.
    • -force-vulkan = forces Vulkan graphics API.
    • -force-wayland = forces Wayland backend.
  2. The game also runs just as well on Wine and Proton compatibility layers, which you can try as well.
  3. You could also try a different graphics driver and see if that helps.

If you need to know how go about the things suggested on there's always Google and YouTube to help you out. I only laid out the things you need to look for and prefer not to go into specifics since we do not provide full on tech support for things that are not on our end. 

 

However, if you still have any questions or face any issues, I will be keeping this thread open for you to communicate that.

 

Hope you're having a great weekend,

Fusionflair

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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