Hallo.

 

I had to post in the 2FA subforum but I am not sure if I made everything correct. I got a few views on my post but no response after 2 weeks.

 

What is the usual response time on a post? I know that only special staff is able to see posts in the subforum, due to the sensitive information. So I expected that it might take longer.

 

But any broad range would help to know what to expect. Maybe also for other members of the forum. Is it around 2 weeks, a month or more?

 

Have a great day fellow readers.

Sorry there is already a post that handles my question. Its that post...

 

https://pokemonrevolution.net/forum/topic/238066-email-recovery/

 

The mods might delete my post here. I will ask my question there instead.

Hi. Thank you for contacting us about your issue.

You see, Staff members are volunteers first and foremost. We are players just like you who have other responsibilities to attend to outside and inside of PRO. We do our best to check the Forum at least once every 24 hours to help players in need. Unfortunately, again, that may not always be the case 24/7 and you must also keep in mind that certain threads and topics must be adressed by the proper Staff Member position when they are available.

With that said, I thank you for keeping on being patient. You can always be sure that eventually a Staff member will do it's best to help you.

As this answers the query, I will now lock this thread. 

Thank you again for contacting us and good luck in your adventures!

- Kubrick