Skippuh1 Posted August 15 Share Posted August 15 I purchased story service from Gio however the lended trades ended while he was on route 101, leaving the account with no pokemon in the party. Since the account did not make it to Oldale Town, there are no pokemon centers which I can access to trade with. Please see the attached message when attempting to leave Littleroot. Please help with soft lock on account. Link to comment Share on other sites More sharing options...
Lugario Posted August 16 Share Posted August 16 Hello @Skippuh1, you need to go back to Littleroot Town and find Professor Birch at his house to get your first Pokemon on the region. You can find a detailed guide here. Also please keep in mind that Pokemon from other regions will remain locked until you finish all native gyms. Link to comment Share on other sites More sharing options...
Skippuh1 Posted August 16 Author Share Posted August 16 the account is already sinnoh champion and this happened when story servicer was doing sinnoh quest. Link to comment Share on other sites More sharing options...
Codexed Posted August 16 Share Posted August 16 Hello there! I'm sorry for the inconvenience here. I have already forwarded your issue to our Content Scripters, and they have changed the exit script to Route 101. Could you please try and see if you are still soft locked? Looking forward to your reply! - Codexed Link to comment Share on other sites More sharing options...
Skippuh Posted August 16 Share Posted August 16 same message— it says “talk to professor for the pokemon” Link to comment Share on other sites More sharing options...
Codexed Posted August 16 Share Posted August 16 Okay, they updated the script once more. Could you kindly try again, and let me know of the outcome? Thank you for your patience. Looking forward to your reply! - Codexed Link to comment Share on other sites More sharing options...
Codexed Posted August 17 Share Posted August 17 Hello again, @Skippuh. After reviewing this issue with the Staff team, we have decided the best course of action is to teleport you to Oldale Pokemon Center. Please let me know when you are online so I can help you out with this. Thank you! - Codexed Link to comment Share on other sites More sharing options...
Skippuh Posted August 18 Share Posted August 18 sorry for late response. same message— it says “talk to professor for the pokemon”. feel free to logon to my acc to troubleshoot Link to comment Share on other sites More sharing options...
Codexed Posted August 19 Share Posted August 19 14 hours ago, Skippuh said: sorry for late response. same message— it says “talk to professor for the pokemon”. feel free to logon to my acc to troubleshoot No worries, I appreciate you trying again, and for your patience. Like I mentioned, please let me know when you come online so that I can teleport you to Oldale PC, and fix your issue. Thank you! - Codexed Link to comment Share on other sites More sharing options...
Codexed Posted August 22 Share Posted August 22 Hello again, @Skippuh! As we discussed in game, it seems like your issue is resolved now. Since that is the case, I will go ahead and lock this thread. If you have any questions or concerns in the future, please feel free to create a new thread. Have a wonderful day! - Codexed Link to comment Share on other sites More sharing options...
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