PRO Username: ikkuhnoob

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: BLUE

 

What have you done before the problem was there?

Early this morning (Japanese time) the server was quite laggy, causing an occasional DC. At this time I headed over to wake snorlax with the pokeflute. right as I clicked the snorlax the game froze and I DC'ed. I assume the game saved half the status and each time I try to log in to the BLUE server I immediately get kicked out again, because of a loading error: “Can not connect to server".

 

What have you already tried to solve the problem?

- relogging at various times during the day

- checking if the BLUE server is online

- logging in to the red server to ask for assistance (logging in to red works)

- reloading the game serveral times

 

Description and Message

Did you check the server status page to make sure it wasn't just down ?

"Can not connect to server" normally comes up for me when the servers down for whatever reason

 

logging into the other server isn't a good solution either, they're separate and people on red won't be able to help with blue, always try forums first or a quick check in the live chat to see if a reasons being given there. ^.^

As stated in my ticket I tried "checking if the Blue server is online". in the server check window of the website. But by reading other people's tickets I assume my error will be fixed upon server reset. So I will just patiently wait and see. Thanks for the live chat recommendation though! Didn't know we had this system :D

The blue server reset resolved the issue. This topic can now be closed. Thanks to LeoChaos for his assistance!