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Hi. Thank you for contacting us about your issue.

 

You see, in cases of disconnection, there can be more than 1 reason for it. It does unfortunately happen sometimes that it's the server(s) themselves who experience a bug/issue that causes the game to crash temporarily, sometimes it can be the player(s)'s Internet connection that faults, it can even sometimes be some other program that interferes with PRO.

 

In your case, if you and your friend did experience a crash at the same time and you weren't both on the same Internet connection, it is very possible that it might've been the server who experienced an issue and briefly crashed. For that, I can but present you my sincere apologies for this unfortunate event. We in the Staff Team do our best to keep the game up and running as much as possible, but it can happen sometimes that a bug or issue takes a little time to fix.

 

Again, you have my apologies for this incident. Please always feel free to come back and ask if you have any other question, comment or issue in the future.

 

Good luck in your adventures!

 

- Kubrick

 

 

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