so ive just gotten to the battle area and i accessed a new area within it and my game crashed, everytime i try to login i get this sorta black screen and it crashes

Hi. Thank you for contacting us about your issue.

Could I ask you to provide more details as to what happened, please? From what I understand, you somewhat found a spot of the Battle Tower map that made you change map to Route 225 and get stuck in your current situation. Could you try and pinpoint exactly where in the map it happened?

Depending on what happened, there's a few procedures I could provide that'll hopefully fix the problem. For one, try and uninstall/reinstall the game entirely. Download link is here. If after reinstalling the game you log back with the same issue, come back and mention it here on the topic so I can proceed with further assistance. As a secondary step, only if you have one of course, try and log on another device than your usual one, whether it'd be an Android device or another PC. Again, this is optional, only if you have another device.

Looking forward hearing back from you,

- Kubrick

 

As i moved from fight area to route 225 my screen blacked out and it crashed, i tried deleting the game files and redownloading and it didnt fix the issue. 

Hello again.

 

Please tag me here when you will be online, I will do my best to help you out.

 

Looking forward helping you, 

 

- Kubrick

Heyy, im online right now😊. If not we can set a time that works with you as well? 

Hey kubrick, 

 

i just tried logging in and it worked. Thank you for your time! 😊

I have the same issue my gamecrashes as well

Hello again. 

 

I am glad to know your issue was resolved now @Goatred. My apologies for not being available at the same time as you were, but the important is that the issue is fixed and you can resume your adventures.

 

As for you @Unleashhell, I'd kindly ask you to make a thread in the General Bugs section of the Forum (here). Please describe the issue with as much details as possible and if you can, include some screenshots. Me or another fellow Staff Member will do our best to assist you.

 

On that note, I will now lock this thread. Please always feel free to come back and ask if you have any other issues or questions. Good luck in your adventures!

 

- Kubrick