Did you have any evidence/ screen shot when you purchase this? I am asking other staffs and they said you will need the evidence

Or the only thing that can help you right now is if you cannot no longer ABLE to buy the medallion.

165987 Did you have any evidence/ screen shot when you purchase this? I am asking other staffs and they said you will need the evidence

I figured this might be the case, and unfortunately I did not have any video going nor did i take a screenshot of the actual action of buying. When I pressed 1 to buy it, the game froze and the money was already taken out but there was no further message presented from the npc, only the money was taken out. I had 213k prior to attempting to purchase the membership. Here is a screenshot I took after re-logging in after the freeze. https://postimg.org/image/gbex4sqpt/

 

I understand that this may seem a little skeptical, but I am very frustrated at what occurred as I have spent many hours playing this game, donated and enjoyed my time. This was a big set back for me, and anything the staff can do would be appreciated. I am happy to answer any other questions, but I would truly hate for this to happen to someone else again.

And not helping my argument I can buy the membership still after checking the game. Thank you again.

166000 And not helping my argument I can buy the membership still after checking the game. Thank you again.

I won't said this, however after checking, the system not recognize as it not save in data and nothing evidence, staffs cannot make any further action for this case. I will advise you make suggestion in forum for the Dragon Club only can buy one times, and it will be the evidence for the future case.

For now, I will recommend you try to farm in Dragon Den 1 Floor and hunt Dratini/Dragonair, it will help you back up money soon. Sorry again...

Unlucky that you have this issue.

 

But don't think for one minute that donating gives you special priorities to solve issues. Donating is your own choice and to support the running costs of the free-to-play game, don't try to refer to donating as if you should be treated specially, or more in favor of others.

 

Good luck with finding a resolution.