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Hello there @Jjiyun I apologize for the delay in handling your case, we are a little short on hands at the moment. I can see you have a 2FA case open, so all you have to do on your end is try to remain patient. Your case will be handled by the responsible Staff member when possible, but delays are to be expected I'm afraid.

 

Thank you for your patience. Have a great day!

Houndstone

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