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email change

Jjiyun
in Resolved General Support

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hi, I've waited a couple of days and I would love to be able to play the game. unfortunately I typed my email wrong and I need it to be changed to verify my account. I requested it to the correct email twice but it still hasn't changed.

Edited by Jjiyun

Hello there @Jjiyun I apologize for the delay in handling your case, we are a little short on hands at the moment. I can see you have a 2FA case open, so all you have to do on your end is try to remain patient. Your case will be handled by the responsible Staff member when possible, but delays are to be expected I'm afraid.

 

Thank you for your patience. Have a great day!

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. 

 

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