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Hello there @Remanent A couple of things to double check: Is your Email address spelt correctly? Have you checked all your inboxes including Spam/Junk? Try searching your Email for "Pokemon Revolution Online".

 

I look forward to your response. I hope to get this fixed for you. Also, welcome to PRO!

Houndstone

Posted (edited)

Today , I have tried again but still same issue remains. Yes ,I have checked my Email address it's correct and still didn't received any email in my Spam/Junk and inboxes .

Also, I didn't blocked any email address from sending me email.

Oh ! and one more thing I have changed my email thinking there might be some issue with the previous email and ironically I've received email change request on my previous email address. My friend is facing the same issue even though we have cross checked everything you mentioned.

Edited by Remanent

It could be simply a delay in the Email arriving, as you said the confirmation Email did eventually arrive on the original address. I would advise against changing your Email address again to avoid further delays. 

 

I apologize for the confusion and delay here. I hope you and your friend are able to comfirm your devices and are able to play soon. Have a great day!

Houndstone

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