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No longer have store mount

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Hello there, 

 

I used to play this game a long time ago and recently came back to it due to friends playing again. I remember i had boughten a store mount but i can no longer find it in my inventory. I may have had other cosmetic items aswell. Is there anyways to lookup my account and see past purchases? I also checked all my pokemon they do not have the mount equipped.

Hello there @Ezeo530 It appears you have played on Gold server since returning. Since you last played PRO, some changes have happened with the servers. The Yellow server became the Gold server, while the Blue and Red servers were merged together and became the Silver Server. 

 

It appears you still own a Stantler Mount on your Blue server profile. You will need to merge your Red and Blue profiles using the Dashboard, selecting Blue as the main. You will then have a Silver server profile with the progress from your Blue server account. You could also use a Server Transfer on the Dashboard to swap your Gold and Silver progress if you wished to continue playing on the same server as your friend.

 

I hope this helps. If you need any further assistance or have any questions, please let me know. Have a great day! 

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. 

 

  • Author

Thank you so much! This helped alot it makes more sense now. I just finished with the merge and made blue as my main! 

 

Thank you so much again!

Guest
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