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Verification email for new device is not being received

Outrageousxsm
in Resolved General Support

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Not been playing for 6-7 years, but decided to play PRO again.

As of now, I'm able to access the website, but when attempting to logon to the client (Login Gold and Login Silver) it asks for confirmation on the new device I installed on.

Been waiting for the email approx. 24 hours, but it is still not received. Also tried with the "Double click here to resend." option..

To test and check if the registered email on the account is correct, I tried to change the email.

This worked, as I received the email yesterday 20:13 CET.

Other troubleshooting:

Checking spam folder
Checked for Focus/Other email
Checked possible other folders + rules
Checked if blocked etc.

 

Edited by Outrageousxsm

  • Author

Well, after testing Login Silver again, it worked! Don't mind me :^)
Can be closed

Edited by Outrageousxsm

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