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Email Incident

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PRO Username: RegisZDB

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

So basically my friend created an account using my username on his email. I was wondering if you're able to transfer emails or to delete the account, I can provide the account credentials or verify ownership if needed, I am willing to have an email sent to the username to switch emails, as I need it to send messages to my email. The reason I don't make another account is because I like this username firstly, and I don't want to restart from everything. It would be a great help if you're able to please delete the account or atleast transfer emails, as I said I am willing to give verification of the email with the help of my friend, give account credentials or anything. Please help me out, I hope you can understand the troubles I am going through.

Thank you,

Regis

 

What have you already tried to solve the problem?

I've tried going on the forums and editing the account email, but the option is no longer there and the only thing I can change is my password. What really erk's me is that you're able to reset your password with the username and email, but you can't change the email. I hope you can please find a solution to this issue. Thanks.

 

Description and Message

168261 PRO Username: RegisZDB

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

So basically my friend created an account using my username on his email. I was wondering if you're able to transfer emails or to delete the account, I can provide the account credentials or verify ownership if needed, I am willing to have an email sent to the username to switch emails, as I need it to send messages to my email. The reason I don't make another account is because I like this username firstly, and I don't want to restart from everything. It would be a great help if you're able to please delete the account or atleast transfer emails, as I said I am willing to give verification of the email with the help of my friend, give account credentials or anything. Please help me out, I hope you can understand the troubles I am going through.

Thank you,

Regis

 

What have you already tried to solve the problem?

I've tried going on the forums and editing the account email, but the option is no longer there and the only thing I can change is my password. What really erk's me is that you're able to reset your password with the username and email, but you can't change the email. I hope you can please find a solution to this issue. Thanks.

 

Description and Message

 

Hey there, RegisGaming.

 

I'm very confused.

 

In order to activate the account in game, you would have had to sign into the email and activate it. I don't understand how/why you and your friend would have done this.

 

The account will not be deleted, and the email will not be changed.

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